Terms of service
Terms and Conditions of TrackManufaktur
§1 Scope and Definitions
(1) The following Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed professional activity (§ 13 German Civil Code – BGB).
§2 Conclusion of Contract, Storage of Contract Text
(1) The following regulations regarding the conclusion of contracts apply to orders placed via our online shop at:
(2) In the event of the conclusion of a contract, the contract is concluded with:
TrackManufaktur
Finn Steingaß
Harnackstraße 10
D-38116 Braunschweig
Germany
(3) The presentation of goods in our online shop does not constitute a legally binding offer on our part, but merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following provisions apply:
The consumer submits a binding contractual offer by successfully completing the ordering process provided in our online shop.
The order process includes the following steps:
- Selection of the desired goods
- Confirmation by clicking the “Add to Cart” button
- Review of the information in the shopping cart
- Clicking the “Checkout” button
- Registration in the online shop after entering login details (email address and password)
- Rechecking or correcting the entered data
- Binding submission of the order by clicking the “Buy Now” button
Before submitting the binding order, the consumer may return to the website where customer information is recorded by using the “Back” button in the internet browser and correct any input errors, or cancel the ordering process by closing the browser.
We confirm receipt of the order immediately by an automatically generated email (“Order Confirmation”). With this, we accept your offer.
(5) Storage of the contract text for orders placed via our online shop:
We store the contract text and send you the order details and our Terms and Conditions by email. You can also view your previous orders in your customer account under “My Account” → “Orders”.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The stated prices include statutory VAT and other price components. Any applicable shipping costs will be added.
(2) Consumers may choose payment by bank transfer in advance or PayPal.
(3) If the consumer selects payment in advance, they undertake to pay the purchase price immediately after conclusion of the contract.
§4 Delivery
(1) Unless otherwise stated in the respective product description, in-stock items are shipped within 1–10 business days.
Out-of-stock items may have a delivery time of up to approximately 3 weeks.
In the case of payment in advance, the delivery period begins on the day after the payment order is issued to the transferring bank. For all other payment methods, the delivery period begins on the day after conclusion of the contract.
If the last day of the delivery period falls on a Saturday, Sunday, or public holiday at the place of delivery, the period shall end on the next working day.
(2) The risk of accidental loss or accidental deterioration of the sold goods shall pass to the buyer only upon transfer of the goods to the buyer, even in the case of shipment sales.
§5 Retention of Title
We retain ownership of the goods until full payment of the purchase price has been received.
§6 Right of Withdrawal for Consumers
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed professional activity.
§7 Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. by post or email) of your decision to withdraw from this contract.
You may use the attached model withdrawal form, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling that was not necessary to examine the nature, characteristics, and functioning of the goods.
General Information
- Please avoid damaging or contaminating the goods. If possible, return the goods in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
- If possible, please do not return the goods freight collect.
Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
To:
TrackManufaktur | Finn Steingaß
Harnackstraße 10
38116 Braunschweig
Germany
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if notification is on paper)
Date
(*) Delete as appropriate.
§8 Liability Regarding Motorsport Parts
Many of the products offered are intended exclusively for motorsport use or for use on non-public roads, unless otherwise stated in the respective product description.
The buyer is solely responsible for verifying whether the use of the products is permitted under the applicable laws and regulations of the country of use.
TrackManufaktur assumes no liability for damages resulting from improper installation, incorrect use, improper operation, or use outside the intended purpose.
Installation and use of the offered products are generally carried out at the buyer’s own responsibility.
§9 Warranty
The statutory warranty regulations apply.
§10 Contract Language
Contract languages are German and English.
In the event of discrepancies, the German version shall prevail.
Status: May 2026
Alternative dispute resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG:
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.